Mono & Co specialises in helping brands, flagship stores and traditional stores to set up and manage their e-commerce marketplace.
To coordinate with e-commerce portals to run campaign on peak and off-peak period. To negotiate for best brand exposure vs brand investment.
To manage shoppers enquiry in relation to general product information, delivery time frame. To manage shoppers return parcel, exchange parcel (dead on arrival) & warranty (if applicable)
Store total revenue projection over 12 months and expenses or budget funding required. Submission of Monthly Performance Report Analysis to brand in terms of Sales and Brand Exposure.
We possess vast experience in launching marketplaces from scratch such as Shopee Mall and LazMall, growing them into top-ranking stores and managing a wide range of modern customers’ needs.
We have managed the key brand stores for numerous renowned brands, including:
Mono & Co. focuses on the e-commerce operation of branded flagship store on marketplaces. Our Operation team is formed by a group of e-commerce experts with hands-on experience in launching marketplaces from scratch such as Shopee Mall and LazMall and growing them into top-ranking stores with their category.
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“Our HP brand store exceed sales target consistently with the best customer experience & satisfaction.”
“Optimum brand exposure for Panasonic. Best marketing dollar vs sales.”
“Deeply rooted into e-commerce and sustains business performance.”
